Projects-about

About the project

The Indian growth story is closely linked to her path to urbanisation. In 2020, the 4400+ statutory towns and cities in India accounted for a little over 30 per cent in its share of the Indian population, at its current rate of growth, this number is expected to touch 50 per cent by 2030. With such growing populations, urban management is growing more complex. Solving local problems contextually and efficiently becomes contingent on quick responses from multiple government actors and other stakeholders. Enter the Centre for Digital Governance, instituted at the National Institute of Urban Affairs to enable digital transformation of urban governance, delivered through responsive and customised open source technology platforms and accompanying solutions. The Centre for Digital Governance will use the principles of the National Urban Innovation Stack Strategy and Approach, first published by the Ministry of Housing and Urban Affairs in February in 2019.

The National Urban Innovation Stack is envisioned as a digital public good, in the form of a set of platforms for all government, industry, academic and civil society actors to use. The Stack Philosophy details the vision to local, distributed and decentralised capacity among urban stakeholders at speed and scale.

These platforms will allow all stakeholders to collaboratively design, implement and refine innovative solutions for local problems. NUDM aims to provide stakeholders with digital tools and platforms, standards, specifications and certifications, and enable greater coordination and integration. It will strengthen the capacity of the urban ecosystem to solve complex programs at speed and scale by unlocking the power of urban data, build capacity among all actors of the quadruple helix, driving discoverability and collaboration between urban stakeholders, and enable responsive and data-driven governance. The stack includes a number of platforms; of these, the priorities for operationalisation are Urban Platform for deliverY of Online Governance (UPYOG), which focuses on municipal services delivery, and National Urban Learning Platform (NULP), which integrates learning, content, and collaboration for urban leadership.

Status: On-going

Funded by: Ministry of Housing and Urban Affairs

Location: New Delhi

Partners: Ministry of Housing and Urban Affairs (MoHUA),Ministry of Electronics and Information Technology (MeitY),Smart Cities Mission,Pricewaterhouse Coopers,eGovernments Foundation,

Contact: manpreet@niua.org

Highlights

MoUs signed with 31 States/UTs covering 3300+ ULBs for implementing the UPYOG platform.
UMEED Dashboard launched with data from 16 States, enabling informed urban decision-making
16 Modules integrated on the UPYOG platform covering G2G, G2B, and G2C services.

Publications

Knowledge Standard: Fire NOC

2024

Fire No Objection Certificate (Fire NOC) Urban Local Bodies (ULBs) Digital Governance Service Level Guarantee (SLG) Interoperability Standards Fire Safety Compliance National Urban Digital Mission (NUDM)

Knowledge Standard: Trade License

2024

Municipal Governance Trade License Urban Local Bodies (ULBs) Taxonomy and Standards Interoperability Service Level Guarantee (SLG) Stakeholders and Processes Digital Governance

Knowledge Standard: Building Plan Approval

2024

Building Bye-Laws Digital Governance Interoperability Standards Taxonomy and Data Models Scrutiny and Compliance Occupancy Certificate Modular & Evolvable Framework e-Governance Architecture

Knowledge Standard: Municipal Grievance Redressal Version 2

2024

Municipal Grievance Redressal (MGR) Urban Governance ULB Service Delivery Citizen Feedback Mechanism Service Level Benchmarks (SLB) Interoperability Standards Data-Driven Governance Grievance Resolution Workflow

Knowledge Standard: Water & Sewerage Version 2

2024

Water and Sewerage (W&S) Urban Local Bodies (ULBs) Taxonomy and Standards Digital Governance Interoperability Service Level Guarantee (SLG)

Knowledge Standard: Property Tax Taxonomy Version 2

2024

Property Tax Urban Local Bodies (ULBs) Taxonomy and Standardization Assessment and Billing Interoperability Digital Governance National Urban Digital Mission (NUDM)

Compliance Assessment and Performance Evaluation Framework (CAPE) For Standards - Guidelines and Specifications

2023

Urban Governance Digital Transformation Standards Compliance Interoperability Self-Assessment Municipal Services Performance Evaluation

Water and Sewerage Knowledge Standard - Guidelines and Specifications

2022

Used Water Management

Municipal Grievance Redressal Knowledge Standard - Guidelines and Specifications

2022

Municipal Governance

Trade License Knowledge Standard - Guidelines and Specifications

2022

guidelines

Fire No Objection Certificate Knowledge Standard - Guidelines and Specifications

2022

guidelines

National Urban Digital Mission Fellowship Program 2022: A Compendium of Insights

“National Urban Digital Mission will create the ideal space to harness immense synergies from the domain of urban and technology towards creating a citizen-centric governance that reflects Prime Minister Shri Narendra Modi’s vision of ‘minimum government and maximum governance’.”